Ésidhor ® Delivery, Shipping, Returns & Refund Policy

All-Natural Luxury Delivered to You

At Esidhor, we’re committed to getting your handcrafted, natural soaps to you quickly and safely. Here’s what you need to know about delivery, shipping, returns, and refunds.

Delivery & Shipping:

• Fast and Reliable: We process orders within 1-2 business days (including weekends and holidays).
• Estimated Delivery Times:
  • Domestic: 4-7 business days
  • International: 7-18 business days
  • Please note these are estimates and may vary depending on location and shipping method.
• Global Shipping Options: We utilize trusted carriers like Royal Mail, USPS, La Poste, DHL, FedEx, and Aramex to deliver your order worldwide.
• Free Shipping: Enjoy free shipping on all orders, no minimum purchase required!
• Dispatch & Tracking: Once your order is packed and shipped, we’ll notify you via email or text message with a tracking number. Allow 48 hours for tracking information to become active.
• Delivery Inquiries: If you haven’t received your order within 2 business days of receiving the shipping confirmation, contact us at Support@Esidhor.com with your name and order number.

Hassle-Free Returns & Refunds:

• 30-Day Satisfaction Guarantee: We want you to love your Esidhor soaps. If you’re not fully satisfied, you can return your unused and unopened items within 30 days of purchase for a full refund.
• Easy Return Process: To initiate a return, contact us at Support@Esidhor.com or call us at +1 531 221 2554. We’ll provide you with clear return instructions.
• Refunds: Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited back to your original payment method within ¹ a certain amount of days.

Additional Information:

• Sale Items: Unfortunately, sale items are not eligible for refunds.
• Exchanges: We only replace defective or damaged items. For exchanges, send us an email at Support@Esidhor.com.
• Gifts: If your Esidhor soap was a gift, you’ll receive a gift credit for the value of your return.
• Return Shipping: You’re responsible for return shipping costs.
• High-Value Items: For items over $75, consider using a trackable shipping service or purchasing shipping insurance.

Contact Us:

Have questions about delivery, shipping, returns, or refunds? We’re happy to help! Contact us at:

• Email: Support@Esidhor.com
• Phone: +1 531 221 2554